Watermura Support

FAQ

Do I get more rewards if I drink past my goal?
No. Finds and restoration stop at your daily goal. Spread your water across the day.

When does a new day start?
At 4:00 AM by default. Late-night sips count for the day before. Night owls can pick 0–6 AM in Settings → New day starts at.

Will my land disappear if I skip days?
No. It can dry a little, but never below a stage you've reached and only for up to 3 days in a row. Creatures are never lost. Turn on Rest mode in Settings when you're sick or travelling.

I logged on my watch but my phone doesn't show it.
Open Watermura on your phone to pull in watch entries. If Bluetooth was off, they arrive once connected.

What happens when I change phones?
Sign in with Apple or Google in Settings → Account and your progress is kept in your account; sign in with the same account on the new phone to continue. Without signing in, your data lives only on your phone and moves only with an iCloud or Google device backup. Restore your subscription in Settings → Restore purchases.

How do I delete my account and data?
In the App, go to Settings → Delete account (at the bottom); your account and the data saved in it are deleted immediately and permanently. If you can't use the App, email us from your account's address with "Delete account" and we'll delete it within 7 days and confirm.

What if I cancel PRO?
Only progress in PRO lands pauses; your creatures and restored lands stay. Water features remain free.

Contact

support@myangbytelabs.com (please include your app version and device model)